Because billing operations are such a vital part of every medical practice, interruption of service can not be tolerated. Recognizing this, Perfecture has developed a systematic, five-phase Transition Process so that you can move to a better billing service with no disruption of your practice or cash flow.

       Systematic, five-phase Transition Process
       No disruption of your practice or frustrating changes to existing billing practices.
       No cash crunch or impact on revenues while transitioning to Perfecture.

   We start by formulating a detailed plan – gathering all required information, establishing lines of communication, and assembling your billing team. Once all technical and human resources are coordinated, we incrementally take responsibility for the billing operations, “ramping-up” in a smooth, controlled manner.

Identify
   In this initial phase, the team will review the client's current environment including headcount, costs and operational processes. This step will provide the foundation from which recommendations can be made.

Analyze
   Once the current environment has been assessed, the team will define what the future state will look like based upon the value that can be generated from the various services that Perfecture can offer. Additionally, the business case is developed, providing a basis for both organizations' decision-making.

Mapping
   The processes identified are then mapped to an implementation plan and risk management strategy.

Transition
   Following process mapping and tagging, there is a detailed knowledge transfer between the client and Perfecture resources. The various processes are prototyped, and connectivity is set up between the client and Perfecture . The infrastructure and resources are deployed, and the "ramp-up" pilot begins.

Execution
   At this point, the pilot is expanded to full-scale execution Perfecture conducts in process reviews, eliminating defects and redundancies improving both productivity and turnaround time. Perfecture provides the client with service level reporting as well as process improvement strategies.

   We deliver quality to our clients through regular audits, the adoption of industry standards and the collection of customer feedback in order to assess and refine our processes. We conduct regular transaction audits to ensure an adherence to norms; audits take into account the stage of the process, criticality of transaction and the relative maturity of the team.

   Perfecture ensures that your online medical billing system runs smoothly, performs as it was designed to perform--and is generally trouble-free.